Comparison of fare families

Domestic flights

	FlyEasy	FlyOpti	FlyFlexi	FlyBWise	FlyBizz
Change of booking within paid fare class	10 EUR	✔ FREE	✔ FREE	10 EUR	✔ FREE
Change of booking to higher fare class	10 EUR + difference	fare difference	fare difference	10 EUR + difference	fare difference
Refundable ticket	X	X	13 EUR	X	✔ FREE
Seat Reservation*	Standard: 5 EUR + VAT Economy Priority Zone: 9 EUR + VAT Exit row: 13 EUR + VAT Economy Comfort: 16 EUR + VAT	Standard: 3 EUR + VAT Economy Priority Zone: 4 EUR + VAT Exit row: 7 EUR + VAT Economy Comfort: 8 EUR + VAT	Standard: free Economy Priority Zone: 1 EUR + VAT Exit row: 1 EUR + VAT Economy Comfort: 4 EUR + VAT	✔ FREE	✔ FREE
Meal & Beverages	X	X	X	✔	✔
Checked Baggage	X	1 x 23kg	1 x 23kg	2 x 32kg	2 x 32kg
Cabin Baggage	1 x 8kg	1 x 8kg	1 x 8kg	2 x 8kg	2 x 8kg
Miles & More	✔	✔	✔	✔	✔
Infant Discount(0 - 2 years)	100%	100%	100%	100%	100%
Child Discount(2 - 12 years)	50%	50%	50%	50%	50%
Youth and Senior Discount	15%	15%	15%	15%	15%

*Reservation of Standard and Economy Priority Zone seats for Miles & More HON and SEN members is free, while for Exit Row and Economy Comfort seats there is a fee according to fare familiy.

It is not possible to collect miles for flights with operators (operating carriers): Trade Air (C3), Ita Airways (AZ), KLM (KL).

More information about fare families for domestic flights can be found here.

International flights

	FlyEasy	FlyOpti	FlyFlexi	FlyBWise	FlyBizz
Change of booking within paid fare class	35 EUR	✔ FREE	✔ FREE	35 EUR	✔ FREE
Change of booking to higher fare class	35 EUR + difference	fare + difference	fare difference	35 EUR + difference	fare difference
Refundable ticket	X	X	30 EUR	X	✔ FREE
Seat Reservation*	Standard: 12 EUR Economy Priority Zone: 15 EUR Exit row: 20 EUR Economy Comfort: 50 EUR	Standard: 8 EUR Economy Priority Zone: 10 EUR Exit row: 14 EUR Economy Comfort: 40 EUR	Standard: free Economy Priority Zone: 2 EUR Exit row: 4 EUR Economy Comfort: 22 EUR	✔ FREE	✔ FREE
Meal & Beverages	✔	✔	✔	✔	✔
Checked Baggage	X	1 x 23kg	1 x 23kg	2 x 32kg	2 x 32kg
Cabin Baggage	1 x 8kg	1 x 8kg	1 x 8kg	2 x 8kg	2 x 8kg
Miles & More	✔	✔	✔	✔	✔
Infant Discount(0 - 2 years)	90%	90%	90%	90%	90%
Child Discount(2 - 12 godina)	33%	33%	33%	33%	33%
Youth and Senior Discount	15%	15%	15%	15%	15%

*Reservation of Standard and Economy Priority Zone seats for Miles & More HON and SEN members is free, while for Exit Row and Economy Comfort seats there is a fee according to fare family.

More information about fare families for international flights can be found here.

Information regarding Ticket Service Charge - TSC can be found here.

Name change policy

Croatia Airlines is offering more flexibility to our customers with bookings on OU operated flights and with tickets plated with OU/831 code.

Name change and name updates possible only before the beginning of the trip, and the change applies to all flights on the ticket.

The policy differs name change and name updates as described below.

Name update:

Change of max three characters in passenger name element
Confusion of family name / first name (e.g. Joseph / Jansen Mr changed into Jansen / Joseph Mr)
Change of title (e.g. Jansen / Joseph Ms changed into Jansen / Joseph Mr)
Adding DOB (date of birth) in name element (e.g. Jansen / Joseph Mr changed into Jansen / Joseph Mr(IDDOB02DEC97))

Name change:

Any change in the name element not mentioned under name update (e.g. change of passenger, inserting additional surname, adding middle name, change nickname into a correct name, legal name change, etc.)

Conditions:

1. Before ticketing

Name update is FREE of charge
Name change is charged 20 EUR. For travel within Croatia only, the charge is 15 EUR.

2. After ticketing:

If there are different fare families combined in one ticket, the higher charge will apply.
After ticketing name change and name update will be changed according to the table below:

Domestic flights

	FlyEasy	FlyOpti	FlyFlexi	FlyBWise	FlyBizz
Name update	13 EUR	7 EUR	✔ FREE	✔ FREE	✔ FREE
Name change	30 EUR	15 EUR	10 EUR	30 EUR	✔ FREE

International flights

	FlyEasy	FlyOpti	FlyFlexi	FlyBWise	FlyBizz
Name update	70 EUR	40 EUR	✔ FREE	✔ FREE	✔ FREE
Name change	120 EUR	70 EUR	40 EUR	120 EUR	✔ FREE

Voucher can also be transferred to another passenger. Name change is charged 40 EUR for international flights or 13 EUR for domestic flights.